The reason why our company specializes in factories is because of an encounter with someone. That person was originally a customer of ours, but he believed in our members and taught us how factories work from scratch. He has now become an employee of our company.

Every time I visit factory sites and talk with managers, administrators, and workers, I come to feel that the most important thing for Japanese manufacturing is to share correct information.

• Executives, managers, and workers are all struggling to improve productivity and quality every single day.
• Executives want thier managers and workers to be more productive and report more quickly. etc.
• Managers say to their workers, "Why so many defects occurr?" "Why workers...?"
• Workers say to thier managers, "Even if you say so, we're doing the best we can."
（Of course, please note that this is not the case for all sites.）

I believe that this is often due to the fact that the correct information is not shared with all members, or it is caused by intuition or a judgment that something is wrong. By correctly capturing various events and problems that occur in the field and sharing the data in real time, we can provide convincing explanations, correct evaluations, reduce reckless requests to workers, and increase the operation rate and decrease the defect rate by analyzing the phenomena. By analyzing the phenomena, various problems have been solved. As a result, the front line (managers and workers) became more energetic, and naturally started to take actions such as improvement activities to improve productivity and quality.

By witnessing such sites over and over again, I have come to want to propose various systems to as many sites as possible, and by having them use them, I want to see the faces of the people at the sites become more lively. We believe that manufacturing will lead to better products, better workplaces, better human relations, and a better company if the people at the workplaces become more energetic, and we will spare no effort every day to become a company that can provide good mechanisms.

UNIFACE Co., Ltd.
President Ryuichi Imanishi